MyCity Chatbot Beta

We are continuously working to improve the MyCity Chatbot, which uses information from various New York City Agencies and AI to answer your questions. Your feedback is invaluable for refinement.

Trained to provide you with official NYC government information.
Will not use the contents of your chat history to learn new information.
Responds to languages required by Local Law 30.

May occasionally produce incorrect, harmful or biased content.
Limited knowledge of the world beyond New York City government topics.
Trained to decline inappropriate requests.

IMPORTANT: Responses may occasionally produce inaccurate or incomplete content.
Verify answers with the MyCity Chatbot's provided references after the response or on MyCity Business and NYC 311.

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MyCity Chatbot Beta

We are innovating for you.

We commit to utilizing technology to address the modern needs of New Yorkers. The MyCity Chatbot employs Microsoft's Azure AI to assist with inquiries and is aligned with the city's AI principles. You can learn more about the city's approach to AI here.

As a beta product still being tested, it may occasionally provide incomplete or inaccurate responses. Verify answers with links provided after the response or by visiting MyCity Business and NYC 311. Do not use its responses as legal or professional advice nor provide sensitive information to the Chatbot.

Your conversations are not connected to your MyCity account and will be permanently deleted after 30 days.

MyCity Chatbot is protected by reCAPTCHA Enterprise and the Google Privacy Policy and Terms of Service apply.

I understand the MyCity Chatbot's limitations

MyCity Chatbot Beta

Example Questions

Capabilities

Limitations

MyCity Chatbot Beta

We are innovating for you.